@scale Consulting Services
Get the guidance you need to strengthen your key functions and drive growth.
The @scale Consulting Process
Let’s work together!
We specialize in optimizing key functions to ensure your team runs like a well-oiled machine. Our expertise covers:
01
Process Improvement
We help you automate repetitive processes so you can focus on what matters most. We analyze, recommend, implement, and transfer the knowledge to your teams.
02
Collaboration Systems
Your teams are working in silos? Absolutely normal in scaling teams, but unacceptable for growth! We will help you build an easy-to-use pragmatic system so the work is visible, understood, and shared.
03
Project Management
When you grow, there is a lot to build! Are your teams working in a coherent project way? Or are they focusing too much on tasks management and not the outcome? Let us help you embed a project way of thinking.
Meet the Team
We are makers. We are creators. We are hands-on and down-to-earth realists who know how businesses operate. We are experts in scaling business teams in the fields of Sales, Customer Training, Customer Service, Marketing, HR, and Operations.
Mona
Mona is a seasoned leader in startups and large organizations. She has been leading high-performing teams in two unicorns (startups with valuation > 1 billion USD) for the past 6 years.
Her passions?
Developing the individuals in her team, making teams work better together, and getting things done. Action is her second name. And anything that touches entrepreneurship, psychology, historical fiction, content, side businesses.
Grigor
With more than 20 years experience in consulting and scale-ups he has done miracles in building processes for his clients and his teams.
His passions?
Figuring out how things work and making them work better. Understanding the core problem and giving the right advice at the best moment. Oh, and DIY around the house until everything functions perfectly…
30+ years
Experience in scaling businesses
2000+
Clients use our tools & services
100%
Focus on pragmatic solutions
Recent Projects
Here are four examples we are proud of. They come from the B2B & B2C SaaS world.
40% reduction in inbound support requests
With a scalable self-serve customer education strategy, the inbound tickets reduced and users consumed more help & training content.
30% more clients managed by every CSM
With a new predictable CS methodology and Client Portals, the team boosted their capacity by 30%!
4 hours less per week on technical calls per person
By applying project management practices and a custom Notion system, the efficiency spiked and the team spent more time on value-adding tasks.
x3 revenue
With clear leads qualification process and pre-configured demos based on use cases, the sales team closed more leads and trippled revenue.
Contact Us
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